Terms & Conditions

1. Acceptance of Terms

By accessing or using Givara Gift & Lifestyle ("Givara", "we", "us"), you agree to be bound by these Terms & Conditions and all applicable laws of India. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

To place an order, you must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872. By using this website, you represent that you meet these requirements.

3. Account & Security

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate, current and complete information during registration and checkout.
• Notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend accounts engaged in fraudulent or abusive activity.

4. Products & Pricing

• All product images are for illustration purposes; actual products may vary slightly in colour and packaging.
• Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
• In the rare event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.
• Product availability is subject to stock; we may cancel orders for out-of-stock items with a full refund.

5. Orders & Payment

• Orders are confirmed only after successful payment (via Razorpay — UPI, cards, net banking, wallets) or Cash on Delivery where available.
• Applicable taxes are included/added at checkout as shown in the order summary.
• We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or invalid contact details.

6. Shipping & Delivery

Delivery timelines, shipping charges and serviceable locations are detailed in our Shipping Policy. Estimated delivery times are indicative and not guaranteed.

7. Returns, Refunds & Cancellations

Please refer to our Return & Refund Policy for eligibility, timelines and procedures.

8. Intellectual Property

All content on this website — including the Givara name, logo, designs, images, text and graphics — is the property of Givara or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce or exploit any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Givara shall not be liable for any indirect, incidental, special or consequential damages arising from the use of, or inability to use, this website or its products. Our total liability for any claim shall not exceed the value of the order in question.

10. Force Majeure

We shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, government restrictions or disruptions in transport or communication networks.

11. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

12. Contact

For any questions regarding these Terms & Conditions, reach us at support@givara.in or visit our Contact page.